Privacy policy

07 February 2024

Our contact details

Name: Duncan Knowles

Address: Flint Hall Farmhouse, Flower Lane, Godstone, RH9 8DE

E-mail: duncan@asphodel.co

Telephone: +44 (0) 7393 970121

 

The type of personal information we collect

We currently collect and process the following information:

  • Your name

  • Your email address

  • Your full address

  • Your telephone number

  • Your payment card number, expiry date and cardholder verification code (CVC)

  • Your consent to share information and offers from our business partners with you

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You are a client of our business

  • You subscribed to a mailing list for updates on our services

  • You subscribed to our blog

  • You requested that we provide information and offers from our business partners to you

 

We use the information that you have given us in order to:

  • Communicate with you in respect of the services we provide to you

  • Accept payment in respect of the services we provide to you

  • Provide updates on our services when you have requested this

  • Provide articles published on our blog to you when you have requested this

  • Share information and offers from our business partners with you when you have requested this

 

We may share this information with our business partners, as set out below:

  • At this time, we do not share information with any business partners. We will update this from time to time.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting duncan@asphodel.co.

  • We have a contractual obligation (as and when you are a client of ours).

 

How we store your personal information

Your information is securely stored.

Information used for mailing lists and our blog

We keep your name and email address until such time as you request to be unsubscribed from our mailing list and/or blog. We will then dispose of your information by deleting your name and email address from our database.

We keep your consent to share information and offers from our business partners with you until such time as you withdraw this consent or request to be unsubscribed from our mailing list. We will then dispose of your information by deleting your consent from our database.

Information used for providing services to our clients

We keep your name, email address, full address and telephone number for a period of three years from completion of the services included in our contract with you. We will then dispose of your information by deleting your information from our database.

Information used for processing payments from our clients

We do not retain your financial information. This is passed directly from our checkout to our payment processor(s), and is not recorded by us in any way.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at duncan@asphodel.co if you wish to make a request.